Payment & Shipping

A. Shipping costs and information

A delivery of the products is only possible in the countries listed below. Depending on the size of your order, the shipment will be made by DHL or a forwarding agent. You can see the shipping costs in the table below.

If you wish to ship to another country, please send us an e-mail (info@diacleanshop.com) before placing an order and tell us the articles, the quantity and the delivery address incl. the corresponding postal code. We will then inform you about a possible delivery incl. costs.

I. Shipping within Germany

For shipping within the German mainland we charge a flat rate of 4.50 Euro per order. For orders > 50 Euro we ship for free.

II. Shipping outside Germany

We deliver to the following countries:

Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus.

Our shipping costs are weight dependent. You can see the shipping weight with the respective article on the detail page:

Belgium, Netherlands, Austria	Denmark, France, Luxembourg, Poland, Czech Republic	Great Britain, Italy, Sweden, Slovakia, Slovenia, Spain, Hungary	Bulgaria, Croatia, Cyprus, Estonia, Finland, Greece, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Ireland, Lithuania
9,95 € < 30 kg 18,95 € < 60 kg 27,95 € < 90 kg 36,95 € < 120 kg 45,95 € < 150 kg 54,95 € < 180 kg 63,95 € < 210 kg 89,95 € < 300 kg 270,95 € > 300 kg	15,95 € < 5 kg 18,95 € < 10 kg 21,95 € < 15 kg 24,95 € < 20 kg 27,95 € < 25 kg 30,95 € < 30 kg 48,95 € < 40 kg 54,95 € < 50 kg 60,95 € < 60 kg 78,95 € < 70 kg 84,95 € < 80 kg 90,95 € < 90 kg 120,95 € < 120 kg 150,95 € < 150 kg 180,95 € < 180 kg 210,95 € < 210 kg 300,95 € < 300 kg 899,95 € > 300 kg	17,95 € < 5 kg 21,95 € < 10 kg 25,95 € < 15 kg 28,95 € < 20 kg 32,95 € < 25 kg 36,95 € < 30 kg 57,95 € < 40 kg 65,95 € < 50 kg 73,95 € < 60 kg 94,95 € < 70 kg 102,95 € < 80 kg 110,95 € < 90 kg 147,95 € < 120 kg 184,95 € < 150 kg 221,95 € < 180 kg 257,95 € < 210 kg 368,95 € < 300 kg 1099,95 € > 300 kg	18,95 € < 5 kg 22,95 € < 10 kg 27,95 € < 15 kg 31,95 € < 20 kg 36,95 € < 25 kg 41,95 € < 30 kg 63,95 € < 40 kg 73,95 € < 50 kg 82,95 € < 60 kg 105,95 € < 70 kg 114,95 € < 80 kg 123,95 € < 90 kg 165,95 € < 120 kg 206,95 € < 150 kg 247,95 € < 180 kg 288,95 € < 210 kg 412,95 € < 300 kg 1199,95 € > 300 kg

Note: Please note that shipping costs are based on the weight of the packaged goods. The shipping weight of an article can be found on the article page.

III. Shipping outside the EU

We deliver to the following countries:

Switzerland

In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found, for example, at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm and on import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do and, specifically for Switzerland, at http://xtares.admin.ch/tares/login/loginFormFiller.do.

Our shipping costs are weight-dependent. You can see the shipping weight with the respective article on the detail page:

Switzerland
27,95 € < 5 kg 38,95 € < 10 kg 49,95 € < 15 kg 59,95 € < 20 kg 70,95 € < 25 kg 81,95 € < 30 kg 119,95 € < 40 kg 140,95 € < 50 kg 162,95 € < 60 kg 200,95 € < 70 kg 222,95 € < 80 kg 243,95 € < 90 kg 324,95 € < 120 kg 405,95 € < 150 kg 487,95 € < 180 kg 568,95 € < 210 kg 811,95 € < 300 kg 2499,95 € > 300 kg

Note: Please note that shipping costs are based on the weight of the packaged goods. The shipping weight of an article can be found on the article page.

B. Payment information:

I. For shipping within Germany

For deliveries within Germany we offer the following payment options, unless otherwise specified in the respective product description:

Delivery on account
Paypal

II. For shipping outside Germany

For deliveries abroad we offer the following payment options, unless otherwise specified in the respective product description:

Delivery on account
Paypal

III. Detailed information on the various payment options

Delivery on account
After receipt of the invoice, you transfer the amount to be paid by you to our bank account within 8 days.
Paypal
In the order process you have the possibility to choose Paypal as payment method. Additionally you have the possibility to pay the amount by Paypal to info@diaclean.de within 8 days after receipt of invoice.

C. Shipping information

We ship daily from Monday to Friday (except holidays).

Delivery times
Articles ordered until 11:00 a.m. will be handed over to DHL on the same day.

Regular delivery time
for national and international orders:

within Germany: 1-2 days
within EU: 3-6 days
other countries: 7-10 days

Shipment tracking
At the end of your order, you can decide to accept shipment tracking by DHL - you will then receive emails about your delivery from our transport service DHL. This way you will always be informed about the whereabouts of your order. If you have not agreed to this, you can easily retrieve your shipment tracking information yourself via your customer account here on the site. Instructions can be found here: Trackinginformation

Consumers may return goods in accordance with the provisions of the statutory right of revocation. Details and details can be found in the cancellation policy.